In 1997, 1,300 Commonwealth Bank people transitioned to EDS in the then largest financial services outsourcing agreement ever signed. By the very nature of any multi-million dollar deal, some big personalities were involved and, by all accounts, the first ten years saw both tense and humorous moments.

The one thing that remained unchanged over the decade was the commitment of the people who drive the seven days-a-week, 24 hours-a-day business that ensured the Commonwealth Bank business ran smoothly. This book is in acknowledgement of them.

240 mm x 285 mm

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